It can be so subtle that the user himself does not realize what he's experiencing, or it can ramp up towards obvious panic. Otherwise, I could easily see it becoming more of nuisance than anything. Note that the probability of entering this state does not correlate with intelligence - I have seen prominent STEM researchers in it - and the user within this state will do very stupid things, even if he's normally a very intelligent person. I've used it more than once, when I quickly realize I hit send early. Gmail has a Labs feature that allows you to undo a send action on an email. (See ISO 71010 for color codes) Should “Yes, delete it” be red, or green? Find the Recycle Bin icon in File Explorer. 2. A user in the overwhelmed state has tunnel vision. Example: If you are tying to delete the application making the prompt (which cannot be undone) - use more than just a button to confirm. If they wanted to undo the delete they could undo it themselves. it would be pretty annoying to ask upfront every time if conflicts are rare. Yes, that button should have been "Delete". If you have a clear easy undo, you don't need any confirmation. If you have an undo for each item, you end up clutter up the interface and turning a simple delete into a more complex problem (representing each deleted item with an undo action). In a game for example, it's not a big deal if you delete a common item by accident, but this isn't the case for something that is rare. Confirmations illustrate a quirk of human behavior: They only work Is it fine to show another dialog when your current state is already on a dialog screen? Sometimes even a password/key/authentication code is used. Steps to create Confirm Delete Modal Prompt. They will all be required, and some will have default values: Title; Message (displayed as a warning) Information on what else will be deleted; Checkbox with a prompt 3. I suspect games like that are counter-productive. Success rate of alts? In order to delete, the user must unlock that possibility — action->delete VS message confirmation model- delete->action. Technically it's almost the same as a confirmation screen. The intrusive nature of the modal dialog, which is mildly annoying to a confident user, is a boon for the panicked/overwhelmed user. Slack’s workspace deletion model ... Invision uses confirmation checkboxes to disrupt the user's flow and get their attention before they commit to deleting their prototype. What is the name for the spiky shape often used to enclose the word "NEW!" iTunes creates a folder of stuff it doesn't know how to, In the specific case of copying files, #1 also has another potential problem which is. Closing it as a duplicate of an even broader question is not such a great idea. Enterprise setups are likely to have audit trails, snapshots/backups, etc. No need to confirm anything. – Pedro Lourenço Apr 11 '16 at 11:07 I would assume that most of the time human actions are intended and only in small situations are they accidental. Why is the word order in this sentence other than expected? The user is treated as if he was rather 'in charge' than 'insane'. Bubbles! Respect the user's ability to rationally think through and perform the action they intended. So whether UX or graph theory - the latter option is superior to the former. The best you can do is indicate exactly what the user is about to do, and what the implications are, as succinctly as possible. It might've taken days to code the project or files, etc. In what kind of software? That is "Do you really want to delete 'cat_videos.zip'?" Apps sometimes need to ask the user for confirmation of the potentially destructive action. I also think you need to consider the severity of the delete operation. When deleting data in Mailchimp, the user is sometimes required to type a command to confirm their intent. Their sudden appearance forces users to stop their current task and focus on the dialog content. I would say this depends on 2 factors - the expertise of your user and the severity of the action. Which is the better option and why? Tumblr's confirm account deletion modal Why this is really good UX: The text here is awesome. This isn't to say that confirmation dialogs are never appropriate. How to edit form with existing uploaded file, Designing and Implementing Undo / Item-Level Undo, Multi-step undo with some actions which could not be undone. Some users will always be in this state when interacting with a computer ("This machine hates me! Making statements based on opinion; back them up with references or personal experience. Step 1 : Create Button Drawing users' attention to unrecoverable actions? Even if it is easy to reverse, if it is something that is going to take a long time, a confirmation is nice: "Restarting the nuclear reactor will disrupt service for 2 hours.". Truly though - very clean visual of the interaction flow. Just don’t ask If the confirmation isn’t necessary and none of the above alternatives work, usually the best solution is to just not ask. Flaw in SO. I agree with the concepts in the paragraph, but I don't see why they don't apply to "consumer apps". If so, use an error messageinstead. To me, this is a huge UX failure. Indigo.Design Desktop Collaborative prototyping and remote usability testing for UX & usability professionals; Indigo.Design A Unified Platform for Visual Design, UX Prototyping, Code Generation, and App Development; Business Intelligence. I have a user who is permanently overwhelmed when she has to use a PC. But what about circumstances when you want to delete (I mean really delete) and not put it into a storage which is called garbage? If employed erroneously, or not at all, users may commit unintended havoc. You need to prioritize what would be a hassle or detrimental for a user to lose based on a mistake behavior. What about the case where the user has many items in her cart and wants to remove several of them. We firmly believe that knowledge belongs to everyone and we would like to build the ideal tool to facilitate the creation of quality educational content.. We count on you to take part in … If a user is on some site and they created a new article named "Article1" and they never typed in anything other than the name then deleting it should be EASY. Keep the message small and to the side of the object selected for the action so the user sees the context what the action applies to in order to verify it's the right object. option 2 is probably the best you could do while allowing the user to choose different behavior for each operation. Is there such thing as reasonable expectation for delivery time? Significantly destructive actions such as deleting something should. It only takes a minute to sign up. 3. On the other hand, if you're deleting photos/videos, or VPS instances, or something else that would be either difficult or impossible to recreate, then it's atrociously bad UX to make accidental deletion easy. As you know in Windows 10 Explorer when you delete files there is no delete confirmation dialog, it just deletes the files as you press the DEL button. If the user created Article2 and type in some text and added some tags....then this would need confirmation because it risks losing important user data. Does a private citizen in the US have the right to make a "Contact the Police" poster? If for example you have a DNS setup interface where you're adding/removing RRs, delete is not a severe action, and in the worst case the user can just recreate the deleted record. However, IE may have the nicer option here where it's "scanning for viruses..." - that tips off the reader to potential risks. Added one more mock-up :P, https://ux.stackexchange.com/questions/42439/double-confirmation-for-delete-action/42451#42451, https://ux.stackexchange.com/questions/42439/double-confirmation-for-delete-action/42472#42472, https://ux.stackexchange.com/questions/42439/double-confirmation-for-delete-action/42473#42473, Double confirmation for DELETE action? Fiddler Classic JustAssembly JustDecompile VB.NET to C# Converter Testing Framework. This is to prevent from employees deleting important stuff accidentally. that, in a worst case, could be used to recover deleted data. I would argue you should even need to re-enter a password to delete in these cases. There would be a third way that i actually chose to implement in a small cms ui – and the clients seem to be happy with it so far. +1! And then there are jobs where newbies are thrown at a process they don't understand, and expected to work it. I think the Android Gallery "filmstrip view" and its swipe-down-to-delete is a strong counter-example for the idea that "delete and undo" is preferable. @MSalters Why do you think it was the UX designer who put them there? Once you know the state, you can recognize it during user observation. Is there an alternative design that eliminates the need for the confirmation?The need for … Copying as many files as possible with no conflicts, Stopping the operation anytime there is a conflict and wait for user input before continuing then letting the user figure out on their own that they are still over 2 hours away from finishing their original task. So yes, a delete guard would be a better option in such case. Thrown at a process they do n't need any confirmation yourself how much impact on UX. A setting or item, the user with a computer ( `` this machine hates me,! 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